Payment & Refund Policy
Last updated: 16 August 2026
1. Payment Methods
pomo_xx accepts payments through its own checkout. For customers in India, payments are processed through Razorpay. For international customers, payments are processed through PayPal.
2. India Payments
Razorpay may provide supported Indian payment methods such as UPI, Indian debit or credit cards, net banking and other payment methods available at checkout.
3. International Payments
PayPal is used for international payments. Available payment methods can vary depending on country, currency and PayPal availability.
4. Subscription Billing
Subscriptions are billed according to the billing interval displayed before purchase. Where automatic renewal is enabled, the subscription may renew at the end of the billing period unless cancelled.
5. Cancellation — Anytime
You may cancel your subscription at any time. Cancellation prevents future renewal where supported. Cancellation does not automatically refund the current paid period.
6. Refund — Same Subscription Day
For direct subscriptions paid through pomo_xx, the standard refund window is the same calendar day on which the subscription payment was made.
Refund requests should be submitted as soon as possible on the subscription purchase day with the transaction information needed to identify the payment.
After the purchase day, refunds are generally not available for a change of mind, unused subscription time or failure to cancel before renewal, except where required by applicable law or payment-provider rules.
7. Service or Billing Errors
If a confirmed error caused by pomo_xx results in an incorrect charge, incorrect subscription status or material failure to provide the paid service, we will investigate the issue.
Depending on the circumstances, the remedy may include correcting the account, restoring the purchased service, issuing an eligible refund or providing one additional month of service free of charge.
8. Unauthorized Payments
If you believe a payment was unauthorized, contact pomo_xx immediately and contact your bank or payment provider where appropriate. Never send passwords, OTPs, CVVs or complete card numbers to support.
9. AI and Software License
Payment for a subscription provides access to the purchased service. It does not transfer ownership of pomo_xx proprietary software, AI models, model weights, prompts, datasets, source code or branding.
Third-party components may have separate licenses. An MIT-licensed component may be used according to the MIT License and its applicable notice requirements. This does not grant permission to copy pomo_xx proprietary components.
10. Transparent Checkout
pomo_xx aims to display clear product descriptions, prices, billing frequency, renewal information and cancellation instructions before payment. We do not intentionally use hidden charges or deceptive checkout designs.
11. Taxes and Currency
Taxes or other legally required charges may apply depending on the customer's location and transaction. Banks or payment providers may apply their own currency conversion or transaction charges.
12. Policy Changes
pomo_xx may update this Payment & Refund Policy when services, payment providers, legal requirements or operational practices change.
13. Contact
For payment, cancellation or refund questions, contact the official pomo_xx support address published on the website.